Shipping Policy

Shipment Notification and Delivery Time Information:

If you have recently received a shipment notification, please allow 2-5 working days for the tracking information to update. We appreciate your patience during this process.

When can you expect to receive your order? We are pleased to offer worldwide shipping options through reputable carriers such as USPS, YDH, Yun Express, and more. The processing, delivery time commitments, and regions we serve are outlined below:

Region	Commitment processing time (Business Days)	Commitment delivery time (Business Days)
North America region (excluding Mexico)	1-3 days	3-17 days
Europe & UK	1-3 days	3-17 days
Australia, New Zealand, Chile and other regions	1-3 days	3-17 days

 

Please note that our services are not available for South Asia (except India), Western Asia, Africa countries, and other countries listed in the Singapore Designated Individuals and Entities.

If you have any questions or comments, we are here to assist you. Feel free to reach out to us via email at support@ujila.com. We value your satisfaction and are committed to providing excellent customer support.

Email: support@ujila.com