Cancellation Policy

We strive to provide fast and reliable service. We understand that sometimes changes are needed, and we are here to help. Please review our cancellation and order change policy below:

Order Cancellation/Change information:

You can cancel/change your order information within 6 hours of placing it. This allows us to process and ship orders efficiently.

Cancellation/Change Information: To cancel or modify your order information, please contact our customer support team as soon as possible at support@ujila.com. Please provide your order number and relevant details for faster processing.

Shipped Orders: If your order has already been shipped, we are unable to cancel it. In this case, we kindly request that you receive the package as scheduled.